FAQs

1. How to better position the massage head on the neck?

• Hold the straps when massaging, or adjust the elastic band to be tightened before locking the buckle might help.

      2. Can people with larger body types use this neck massager?

• Each strap is about 56cm(22in) and the adjustable elastic band extends it to 90cm(35in). It is long enough to fit different body shapes.

      3. What is the weight of the massager?

• With a net weight of 1.3kg, this upgraded 4D neck massager is lighter and more portable than traditional 3D neck massager.